Reference

How We Operate and Where You Can Access 96 bd

We run a casino and sportsbook platform that serves eligible regions in Bangladesh. Whether you can open an account depends on your local law and the region you access us from.

Jurisdiction-dependent accessAccount security policyData handling noticeCookie and tracking useContact channels for legal queries
96 bd How We Operate and Where You Can Access 96 bd
LEGAL QUERIES

How to Reach Us About Policy or Account Access

If you have questions about regional eligibility, account verification, data requests or any part of this legal notice, our support team can walk you through the process. We handle policy queries through the same channels we use for account help.

Live Chat Open the chat widget in your account dashboard or on any page of the site. Our team responds in real time and can escalate legal or data-request queries to the compliance desk.
Email Support Send your question or document request to the support email shown in your account settings. Include your account username and a brief description of what you need. We aim to reply within one business day.
Account Dashboard Log in and visit the Help section for policy documents, verification status and data-request forms. You can download a copy of your transaction history or submit a deletion request from there.
DATA & SECURITY

How We Handle Your Information and Account Security

We collect account details, payment records and device information to verify eligibility, process deposits and prevent fraud. Your data is encrypted in transit and at rest. We do not sell your information to third parties. You control what promotional messages you receive.

Data Collection

We record your name, phone number, email, location data, payment transactions and game activity. This helps us verify your region, comply with financial regulations and resolve disputes. You can view what we hold in your account dashboard.

Cookie Use

We use session cookies to keep you logged in, preference cookies to remember your language and device settings, and analytics cookies to measure page performance. You can disable non-essential cookies in your browser; session cookies are required for account access.

Account Security

We protect your password with industry-standard hashing. We send an OTP to your registered mobile number for every withdrawal request. If you suspect unauthorized access, change your password immediately and contact support to freeze your account.

Data Retention

We keep your account records for as long as required by financial and gaming regulations in Bangladesh, typically five years after your last transaction.

Common Questions About Access, Data and Account Policy

You can open an account if your region permits online gaming. We verify your location during registration. If your area does not allow online betting, you will see a message blocking account creation.

We ask for your full name, mobile number, email and date of birth. We also collect your device IP address and location data to confirm regional eligibility. Payment records are stored when you deposit via bKash, Nagad or Rocket.

Log in, go to the Account Dashboard and click Data Request. Select the type of information you want and submit the form. We will email a copy of your data within seven days.

Yes. Contact support via live chat or email and request account closure. We will delete non-essential data immediately. Financial and transaction records are kept for the period required by law, usually five years.

We share data only when legally required or to process payments. Payment providers like bKash, Nagad and Rocket receive transaction details to complete deposits and withdrawals. We do not sell your data to marketing or data-broker companies.

We use cookies to keep you logged in, remember your language and game preferences, and measure page load times. You can disable analytics cookies in your browser settings without affecting account access. Session cookies are required to use the platform.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.